Last Updated: 12.12.23
In order to provide our service, it is necessary to process personal data. We do this to assure that the service is being provided to a full extent and that we can improve our service accordingly.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you use our mastering service, we ask for your contact information, including items such as name, company name, address, and email address.
The legal basis for this processing of personal data is Article 6 (1) f) of the GDPR.
The purpose of the processing is to reach existing, potential and former customers and users in order to market our services.
The legal basis for the processing of personal data is consent on the Webpage, see Article 6 (1) a) of the GDPR.
Masterchannel processes personal data from the payment processing service provided by PayPal, in order to fulfil the customer's order. Personal data processed may be names, phone numbers, addresses, email addresses and invoice information. The legal basis for processing this data is the agreements Masterchannel has entered into with each collaboration partner and contractor.
Masterchannel will never sell personal data to third parties. We may sell anonymized usage data to third parties. If the user gives consent on the Webpage, this data may include personal information. Otherwise it will be anonymized.
We have implemented appropriate technical and organisational measures ensuring that personal data is processed at a level of security appropriate to the risk, e.g. ensuring confidentiality, availability and integrity of personal data.
We do not disclose and/or share your personal data to third parties except where it is necessary for fulfilling our legal obligations.
Masterchannel uses Google Analytics and Hotjar to track user activity on the Website. This activity cannot be linked to individuals and is anonymized. We have secured that the processing is in accordance with the requirements of GDPR by entering into data processing agreements with the data processor. The data processing agreements also ensure that the personal data is not used for any other purpose.
As a data subject, you may require:
If consent is the legal basis for processing of your personal data, you may at any time withdraw your consent by contacting us at email@example.com. The data subject is entitled to complain to the Norwegian Data Protection Authority about how we process personal data.
Storing of personal data will take place as long as it is necessary for the purpose of the processing, but not more than 1 year after the session data was stored. We will not store your personal data beyond this, unless there is another legal basis for the processing.
If you have any questions about how we process your personal data, please contact us at firstname.lastname@example.org.